Frequently Asked Questions
Where does our hojicha come from?
Our hojicha comes from Kagoshima, in southern Japan, a volcanic region renowned for its mineral-rich soils and its mild and humid climate, ideal for tea cultivation.
This exceptional land produces some of Japan's most refined teas, recognized for their deep aroma, natural sweetness, and superior quality.
What's the difference between matcha and hojicha?
Matcha is an unroasted green tea with a vegetal taste and a higher caffeine content.
Hojicha, on the other hand, is a roasted green tea with a sweet, slightly toasted flavor and low caffeine content.
Two exceptional Japanese teas, but two very different experiences: the energy of matcha, the serenity of hojicha.
Does hojicha contain caffeine?
Hojicha contains very little caffeine because its leaves are roasted at high temperatures, which naturally reduces their content.
It can therefore be enjoyed at any time of day, even in the evening, without disturbing sleep.
Is hojicha good for your health?
Yes, hojicha is known for its natural benefits.
Rich in antioxidants and very low in caffeine, it helps reduce stress, promotes better digestion, and can be enjoyed throughout the day without an stimulating effect.
A gentle drink for both body and mind.
How to store hojicha once opened?
To preserve all the aromatic richness of hojicha, we recommend storing it in its airtight Maison Hojicha jar, carefully sealed after each use.
Thanks to this airtight packaging, the hojicha durably retains its delicate toasted notes, its freshness, and its optimal quality.
Is it possible to prepare hojicha without a chasen whisk?
Yes. The chasen whisk is recommended for achieving a fine and even foam, but it is not essential.
A small electric whisk is very suitable for mixing our hojicha quickly and efficiently.
It allows for a smooth and well-dissolved texture, ideal for daily preparation.
Is hojicha only used as a drink?
No. Beyond just brewing, hojicha lends itself to numerous culinary creations. Its delicately roasted flavor enhances desserts as well as certain savory recipes.
For example, it can be incorporated into creams, ganaches, ice creams, tiramisus, cookies, cakes or chocolates, but also into lattes and syrups. In savory cooking, it can flavor sauces, marinades, tempura batters or seasonings.
What to do with our Maison Hojicha tins once empty?
Designed to last, our metal tins can be reused to store tea, coffee, or spices.
Alternatively, they are fully recyclable and are part of our commitment to responsible and sustainable packaging.
What are the shipping methods?
To offer you the best experience, we provide several options:
- Mondial Relay for easy collection near you,
- Colissimo for standard and reliable tracking,
- Chronopost for ultra-fast express delivery, perfect if you want to enjoy your hojicha without delay.
International shipping?
Yes, international delivery is possible upon request. For now, we are primarily focusing on France to ensure optimal service and reliable deliveries.
If you wish to be delivered abroad, please do not hesitate to contact us: we will review your request on a case-by-case basis.
What are the shipping times
To ensure you receive your hojicha as quickly as possible, all orders placed before 2 PM are shipped the same day!
This way, your tea arrives quickly, ready to reveal all its aromas and exceptional freshness.
My package was delivered, but I didn't receive it. What should I do?
First, check around your mailbox, with your neighbours, or at the reception if you live in a building.
If the package is still missing, contact us immediately: we will get in touch with the carrier to locate your package and find a quick solution, so you can enjoy your hojicha as soon as possible.
What happens if my order is returned?
If the package could not be delivered or you were unable to pick it up at a relay point, it will be returned to us.
In this case, contact us at contact@maisonhojicha.fr and we will find a solution!
How can I track my package?
As soon as your order is shipped, you will receive a tracking number by email.
It allows you to track every step of your package in real-time, for complete peace of mind and to know exactly when your hojicha will arrive.
A little tip: save this email, it's your key to easy and secure tracking!
What are the delivery charges
Delivery to a relay point: €3.99 – within 3 to 5 business days.
Standard home delivery: €4.99 – within 2 to 4 business days.
Express delivery: €14.99 – to enjoy your hojicha quickly.
How do I get free shipping?
Shipping is free for all orders over €49.
Simply place your order and shipping will automatically be free for standard delivery to a pickup point or to your home.
What are the payment methods?
We offer several secure payment options:
- Bank cards: Visa, MasterCard, Maestro, American Express
- Debit and prepaid cards
- Apple Pay and Google Pay for fast and secure payment
All transactions are encrypted and secured, so you can order your hojicha with complete confidence.
Is it possible to cancel or modify my order?
As long as the order has not yet been shipped, it is entirely possible to cancel or modify it by sending us an email at contact@maisonhojicha.fr.
Given our extremely fast and efficient shipping policy, it is important to contact us as soon as possible.